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Grant Multisite Access to a user

How district Super Administrators assign, bulk-update, or revoke per-site access levels for staff across connected Edlio school websites.

Who can do this: Only Super Administrators logged into the District website can grant or modify Multisite Access. Website Administrators cannot grant multisite permissions. The user receiving access must already have an active profile on the district website.

💡 Best-Practice Adoption Tip — Role Alignment Across Schools: When granting Multisite Access, you do not need to give the same access level on every campus. For example, a high school athletic director who manages district-wide schedules can be assigned Website Administrator at their primary high school, but Standard User (or No Access) at middle and elementary schools.

Multisite Management (MSM) Access lets staff members switch seamlessly between multiple Edlio websites across your district or organization without logging in and out with different credentials. This article walks through how a district Super Administrator grants access to other users—either to specific schools, or in bulk across all connected campus websites.

For background on how Multisite Access functions, see Multisite Access Overview.

1. Open the user's profile on the District site

  1. Sign in to your district website as a Super Administrator.

  2. Navigate to Site Management > User Management.

  3. Find the user in the list and click their name to open their profile. (If the user does not exist on the district site yet, create their account on the district site first before granting multisite access.)

2. Open the Multisite Access tab

At the top of the user's profile, select the Multisite Access tab:

  • Site Privileges — The user's role on the current site (the district website).

  • Multisite Access — Per-site access settings for every connected child school in your district network.

You will see a list of every connected school website in your organization, along with the user's current access tier on each campus. Sites the user cannot access display No Access.

3a. Grant access to a single school

  1. Locate the specific school website in the list.

  2. Click the Change Site Access button on the right side of the row.

  3. In the modal that appears, select the desired access level from the Site Access dropdown (see Access Levels below).

  4. Click Change.

The change takes effect immediately. The user can now access that school site using their district credentials.

3b. Grant access to multiple schools in bulk

If the administrator needs identical access across multiple campus sites (such as all elementary schools or the entire district network), use the bulk update action:

  1. Use the checkboxes on the left of each row to select every school you want to update.

  2. A bulk-action toolbar appears at the top showing the selected count.

  3. Click Bulk Change Site Access.

  4. Select the appropriate access level from the Site Access dropdown.

  5. Click Change.

⚠️ Handling User Conflicts: If any selected school already has an existing, unlinked local account with the same username or email address, the modal displays: "Some of the selected sites have conflicting users and so site access will not be changed for those sites." The bulk change applies to all non-conflicting sites, while conflicting schools are skipped. To resolve conflicts, sign into the child site directly to rename or remove the local duplicate profile before reapplying multisite access.

Access Levels Explained

Each connected school can have an independent access tier based on the user's responsibilities:

  • Super Administrator — Full administrative authority on that campus, including managing administrators.

  • Website Administrator — Full publishing and site management authority on that campus (cannot manage Super Admins or grant MSM).

  • Standard User — Limited to editing assigned categories and sections on that campus.

  • Minimal Access User — Enrolled for staff directory listing or viewing password-protected areas only (no CMS login).

  • No Access — Default state. The user exists on the district site but cannot access this child school.

How Users Switch Between Sites

Once granted Multisite Access:

  • The user's profile displays an MSM badge in the User Management list.

  • When logged in, the user sees a Navigate to another site dropdown menu in the upper-right header of their CMS dashboard.

  • Selecting a school from the dropdown instantly switches their dashboard context to that campus without re-entering passwords.

  • Profile details (name, email, phone) remain automatically synchronized across all connected campuses. See Manage Multisite Users for Districts for details.

How to Revoke Multisite Access

To remove a user's permissions from a specific school, open their profile on the district site, go to Multisite Access, click Change Site Access for that school, and select No Access. To remove access from all schools, use the bulk checkboxes to select all child sites and apply No Access. The user's district profile remains intact, and access can be restored at any time.

Troubleshooting Multisite Access

  • School missing from the dropdown: If a newly added school does not appear in the Multisite Access tab or in a user's site-switching menu, contact Edlio Technical Support to verify that the child site is properly linked to your district organization in IWAS.

  • "Multisite Management" tab is missing: If you do not see the Multisite Access tab in User Management, verify that you are logged into the District website with a Super Administrator account. Child school dashboards do not host the multisite delegation tab.

Need Help?

For technical assistance, open a ticket via Edlio Support's Eddy AI assistant. See Getting Help for the full walkthrough.

For district restructuring, new campus additions, or contract questions, email [email protected].

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