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User account types in the Edlio CMS

The five site-wide access levels (Super Admin, Website Admin, Standard User, Minimal Access User) and how they behave on single-site and multisite installs.

About this article. This walks through the five site-access levels available in the Edlio CMS, with details on how each behaves on a single site and across a multisite district. For the single-site primer, see Understanding user site-wide access.

Every user in the Edlio CMS has a site-wide access level on each site they can sign into. On a single-site install, the user has one access level. On a multisite district, a user with Multisite Access can have a different access level on every site.

There are five access levels, from most permissive to most restrictive:

1. Super Administrator

The highest level of access. Super Administrators can do everything a Website Administrator can do plus manage other admin-level accounts (create Super Administrators, promote Website Administrators, demote or remove admin accounts).

  • Available on websites purchased from August 2023 onwards.

  • Can grant and revoke Multisite Access on the district website.

  • Should be limited to your most trusted team members — typically 1–2 people per district.

2. Website Administrator

Trusted staff who help manage the entire website but cannot manage other admins. Website Administrators can edit every page, every news story, every staff record, every photo album — but they cannot create new Super or Website Administrator accounts.

  • Can edit and manage all content on their site.

  • Can manage Standard User and Minimal Access User accounts.

  • Typically 3–5 people per site.

3. Standard User

The default role for most staff. Standard Users can sign into the admin and edit only the areas a Super or Website Administrator has assigned them — specific pages, photo albums, calendars, news categories, or password-protected areas.

  • Default account type when a new user is added.

  • Permissions are granted per area — teachers usually only manage their own classroom pages and staff profile.

  • Can appear in the Staff Directory.

4. Minimal Access User

A user who cannot sign into the admin but is still recognized by the system. Minimal Access Users are typically created to populate the Staff Directory or to grant a person access to a Password-Protected Area without giving them any editing rights.

  • Cannot sign into the admin or edit any content.

  • Can appear in the Staff Directory.

  • Can sign into Password-Protected Areas if granted membership.

5. No Access

The user has no access to the site. You have not created an account for these school personnel, or their account has been deleted.

For districtwide sites (DWS):

  • Use "No Access" to revoke an existing Multisite Access grant.

  • Synced profile fields (username, email, password, lock status) still apply — the user's identity persists; only their access to this particular site is removed.

Quick comparison

A summary of what each access level can do on a single site:

  • Super Administrator — full content control + manage all other accounts (including other admins).

  • Website Administrator — full content control + manage Standard and Minimal Access accounts only.

  • Standard User — edit only assigned areas; cannot manage other users.

  • Minimal Access User — no admin sign-in; user is populated to the Staff Directory + and can be added to Password Protected Areas, but have no dashboard access.

  • No Access — no presence on this site (default and revoked state).

For a visual permissions chart and best practices on assigning roles, see Understanding user site-wide access.

Account types in a multisite district

A user with Multisite Access can hold a different access level on every site in the district. For example, the same user could be a Super Administrator on the district website, a Website Administrator on one elementary school, a Standard User on a middle school, and No Access on every other site.

Changing a user's access level on one site does not affect their access level on any other site — each site's level is set independently. Synced fields (username, email, password, lock status) apply across all sites; access levels do not.

For the workflow to grant access on multiple sites at once, see Grant Multisite Access to a user.

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Need help?

For technical help or questions about account types, open a ticket via Edlio Support's Eddy AI assistant. See Getting Help for the full walkthrough.

For account, contract, or billing questions, email [email protected].

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