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Understanding user site-wide access

Managing access across multiple sites? If your district has multiple Edlio websites, each access level can be set independently per site. See Grant Multisite Access to a user for the multisite context and revoke flow.

Overview

The Edlio CMS provides different site-wide access levels to help you manage responsibilities and focus users on their specific website areas. This article explains the various user site-wide acess types and their capabilities.

User Site-wide Access Levels

1. Admin-Level Access

Super Administrators

  • Available on websites purchased from August 2023 onwards

  • Can add, remove, and edit both super administrator and website administrator accounts

  • Have the same website privileges as website administrators

  • Should be limited to your most trusted team members

Legacy Admin Access

  • For websites purchased before August 2023

  • Identified by the username "admin"

  • The only account that can manage website administrators

  • Otherwise has the same privileges as website administrators

  • Best used only when you need to manage website administrators

2. Website Administrators

  • Trusted individuals who help manage the entire website and update regular user accounts

  • To designate someone as a website administrator:

    • Log in with the super admin account

    • Check the "Website Administrators" box in their profile

Super administrator visibility: By default, website administrators see super administrators in the User Management list. If your district prefers that website administrators do not see super administrator accounts, Edlio can enable the Hide Super Administrators setting under Settings > Security. When enabled, super administrators remain hidden from website administrators (super administrators can still see each other), while website administrators continue to manage standard and minimal access users as usual. Contact Edlio Support to request this configuration.

3. Standard User Accounts

  • Default account type for new users

  • Limited to managing their assigned areas (pages, photos, videos, calendar)

  • Can be granted access to specific categories, features, and password-protected areas

4. Minimal Access User Accounts

  • Cannot access the admin site

  • Unable to create or edit content

  • Can still appear in the staff directory

  • Can access password-protected areas if authorized

Permissions Comparison

Each site-wide access type has specific capabilities. For a visual comparison of what each user type can do, refer to the permissions chart.

user type permissions

Best Practices

  • Change default passwords immediately

  • Update passwords regularly

  • Limit super administrators to 1-2 people

  • Only use the "admin" account when managing website administrators

  • Never share the admin account

  • Limit website administrators to 3-5 people

  • Delegate site sections appropriately (department chairs, club advisors, coaches, etc.)

  • Use unique email addresses for all accounts (required for password resets)

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