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Staff Directory FAQs

Frequently asked questions about the staff directory feature

Does the Edlio platform auto-generate a staff directory?

The Edlio platform automatically creates a staff directory that includes all users from your user management system who have been assigned a user type. You can easily identify this auto-generated directory by checking your browser's URL bar - if the URL ends with /apps/staff/, you're viewing the automatically generated staff directory.

How do I add or remove staff members in the auto-generated staff directory?

To add or remove staff from auto-generated staff directory, you will need to edit staff accounts in the user management feature. You can find a step-by-step guide here.

What does User Type do, and why does it matter for the Staff Directory?

User Type is the single setting that controls whether someone shows up in your main Staff Directory at /apps/staff/. There are three User Types: School Administrators, Teachers, and Other Employees. A user must have at least one of these checked to appear in the directory.

User Type also bundles a few default permissions for that user. To set or change User Type, edit the user in User Management and open the Site Access tab.

I added someone to User Management but they're not showing up in the Staff Directory — why?

Almost always, the user has no User Type selected. Open the user in User Management, go to the Site Access tab, and check School Administrators, Teachers, or Other Employees as appropriate.

A few other things to check:

  • If you're looking at a section's staff list (not the main directory), the user also needs to be added to that section — see Add / remove a user from the Staff Directory.

  • The directory caches public-side; if you just made a change, give it a minute and refresh.

How do I make a staff member's email address visible (or hide it) on their public profile?

Email visibility on Staff Directory profiles is controlled in two places:

  • Per user — in the user's Profile tab in User Management, the "Don't allow visitors to contact me by email" checkbox next to the email field.

  • Site-wide — your Staff Directory display settings (Directory Options) control whether email is shown directly, hidden, or routed through a contact form.

For a step-by-step walkthrough see Make email addresses visible / hidden.

What is form-based emailing on staff profiles?

Form-based emailing is an option in your Staff Directory display settings that hides the staff member's actual email address from public view and instead shows a Send Email link, which opens a contact form. The form passes the message to the staff member's real address without exposing it on the page.

Form-based emailing is protected against spam by reCAPTCHA. In addition, your site administrator can require visitors to sign in with Google, Microsoft, Facebook, or Yahoo before sending email through any contact form on the site. This is the Contact Form Authentication setting in Settings → Contact, under "Security for All Contact Forms" — it is site-wide and applies to the staff directory Send Email form along with every other contact form. When this setting is on, visitors will see a sign-in prompt when they click Send Email.

The form-based emailing toggle itself is enabled or disabled at the Staff Directory level (in your Directory display settings), not per individual user. The site-wide Contact Form Authentication sign-in requirement is separate and applies to all contact forms on the site.

How do I change how the Staff Directory looks — grouping, sorting, what details are shown?

Staff Directory display is controlled through your Directory Options. From there you can:

  • Group staff by User Type (or no grouping)

  • Sort by First Name or Last Name

  • Choose which profile fields are displayed publicly (photo, position, phone, email, etc.)

For more on layout choices see Staff Directory layouts.

What's the difference between the main Staff Directory and a section's staff list?

The main Staff Directory at /apps/staff/ is one site-wide list, generated from User Type. Every staff user with a User Type appears here.

Section-specific staff lists are separate. They show on a section's page (for example, the Math department's page might have its own short staff list). Membership in a section's staff list is set per user in the Categories & Sections tab in their User Management profile, and is independent of the main directory — a user can appear in a section list without being in the main directory, and vice versa.

You can also build fully custom staff lists with Staff Blocks on Pages.

Can a staff member opt out of being in the Staff Directory while keeping their CMS account?

Yes. To remove a user from the main Staff Directory without deleting their CMS account, edit the user in User Management, open the Site Access tab, and uncheck all three User Types (School Administrators, Teachers, Other Employees). The user will no longer appear at /apps/staff/ but their account, content, and permissions are preserved.

Note: a User Type selection typically comes with default site-wide permissions for that role (for example, Teachers may have default content-editing access for their own pages). Unchecking all User Types removes those defaults along with directory inclusion. If the user still needs to manage CMS content, grant the specific access they need through the Categories & Sections tab (per-section editing) or the Additional Access tab (site-wide feature permissions).

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