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Staff Directory FAQs

Answers to common questions about configuring, styling, and managing your school website automated Staff Directory (/apps/staff/).

Does the Edlio platform auto-generate a staff directory?

The Edlio platform automatically creates a public staff directory that includes all users from your User Management system who have been assigned a User Type (School Administrators, Teachers, or Other Employees). You can easily identify this auto-generated directory by checking your browser's URL bar — if the address ends with /apps/staff/, you are viewing the live automated directory.

Editing default directory settings: You can configure the directory layout, grouping, sorting, and which profile fields display publicly by navigating to Site Management > Staff Directory in your CMS admin dashboard.

How to add your Staff Directory to your school's homepage:

  • In the main navigation menu: Add a Feature Page link pointing to "Staff Directory" under Site Management > Site Navigation. See Add and update drop-down items.

  • In header or footer quick links: Add a link item categorized under your site's Links feature in Site Management > Links. See Add link blocks.

  • Directly on a homepage or department page: Insert a Staff Block or Staff Search Block within any page layout zone. See Add staff block.

Is this website Staff Directory the same as the Edlio Mobile App Directory?

No. The website Staff Directory at /apps/staff/ is managed through CMS User Management (populated by User Types). The Edlio Mobile App Directory is managed separately in your EdlioApp admin dashboard under Features > Directory. Adding or updating staff in CMS User Management does not automatically sync or add them to your Mobile App Directory. For mobile app directory setup, see Directory: Overview and Management.

How do I add or remove staff members in the auto-generated staff directory?

To add or remove staff from the auto-generated directory, edit the user's account in User Management and adjust their Site Access > School Staff user types. You can find a complete step-by-step guide in Add / remove a user from the staff directory.

What does User Type do, and why does it matter for the Staff Directory?

User Type is the single setting that controls whether someone displays in your main Staff Directory at /apps/staff/. There are three User Types: School Administrators, Teachers, and Other Employees. A user must have at least one of these checked to appear in the directory.

User Type also bundles default permissions for that role. To set or change a User Type, edit the user in User Management and open the Site Access tab.

I added someone to User Management but they're not showing up in the Staff Directory — why?

Almost always, the user has no User Type selected. Open the user in User Management, go to the Site Access tab, and check School Administrators, Teachers, or Other Employees as appropriate.

Also note that directory pages cache briefly for public visitors. If you just made a change, wait a moment and refresh your browser.

How do I make a staff member's email address visible (or hide it) on their public profile?

Email visibility on Staff Directory profiles is controlled in two places:

  • Per user: In the user's Profile tab in User Management, check or uncheck the "Don't allow visitors to contact me by email" option beneath their email address.

  • Site-wide: In Site Management > Staff Directory > Directory Options, you can choose whether email addresses are shown directly, displayed as a secure contact form link, or hidden entirely.

For complete instructions, see Make email addresses visible/hidden.

What is form-based emailing on staff profiles?

Form-based emailing is an option in Directory Options that hides the staff member's actual email address from public view and displays a Send Email link instead. Clicking the link opens a contact form that forwards messages to the staff member without exposing their inbox address to spam harvesters.

Form-based emailing is protected by reCAPTCHA. Additionally, administrators can require visitors to authenticate via Google, Microsoft, Facebook, or Yahoo before submitting forms by enabling Contact Form Authentication in Settings > Contact.

How do I change how the Staff Directory looks — grouping, sorting, what details are shown?

Staff Directory presentation is controlled in Directory Options, located at Site Management > Staff Directory > Directory Options. From there you can:

  • Group staff by User Type (or display a flat directory list).

  • Sort alphabetically by First Name or Last Name.

  • Select which profile fields are displayed publicly (photo, position, phone number, email, etc.).

For more details, see Staff Directory layouts.

Can a staff member opt out of being in the Staff Directory while keeping their CMS account?

Yes. To remove a staff member from the public directory without deleting their CMS user account, edit their profile in User Management, open the Site Access tab, and uncheck all three User Types (School Administrators, Teachers, and Other Employees). The user will no longer appear at /apps/staff/ while their account, pages, and files are preserved.

Note: Unchecking all User Types removes the default role permissions associated with that type. If the user still needs to manage specific content on the website, grant granular editing permissions under the Categories & Sections tab (to manage specific page sections) or the Additional Access tab (for site-wide features).

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