Find out how to manage user permissions in bulk.
Overview
This guide explains how to temporarily disable user accounts and how to reactivate them when needed. Disabling an account prevents a user from logging in while preserving their data for future use.
What Happens When a User is Disabled?
When you disable a user account:
The account holder can no longer log in to the website
Their data and personal pages remain saved in the CMS
Their pages are hidden from the public website
Their name is removed from the Staff Directory
All changes are reversible - you can easily enable the account later
How to Disable a User
Navigate to User Management
Find the person whose account you want to disable
Click on the three dots (...) to the right of their name
Select "Disable User" from the dropdown menu
Finding Disabled Users
To view all disabled user accounts:
Go to User Management
Use the filter dropdown to select "Disabled Users"
How to Enable a User
Navigate to User Management
Use the filter to show your disabled users
Find the person whose account you want to reactivate
Click on the three dots (⋮) to the right of their name
Select "Enable User" from the dropdown menu
Alternative Method
You can also disable and enable user accounts directly from the Edit Profile page of any user.
When to Use This Feature
When staff members are on extended leave
For seasonal employees or volunteers
When someone leaves but might return later
As an alternative to deletion when you want to preserve user data