Schools and districts frequently ask how to showcase their Facebook, Instagram, and X (Twitter) activity to families. In Edlio, social media operates across two distinct platforms with different capabilities: your Edlio CMS website and your Edlio Mobile App. Understanding which surface handles live streams versus navigational links ensures your social content is displayed cleanly without performance or privacy issues.
đĄ Best-Practice Adoption Tip: Keep your public website fast, accessible, and uncluttered by using self-serve Links for official social media accounts. For live, chronological post feeds, use the Edlio Mobile App Social Feedsâgiving parents an interactive, native scrolling experience right on their phones.
Quick Comparison: Website vs. Mobile App
Feature & Capability | Edlio CMS Website | Edlio Mobile App |
Primary Surface | Header and footer icon tiles or Link rows. | Interactive Newsfeed tab with live post cards. |
Live Feed Streaming | Not recommended: Meta/X embed widgets introduce external tracking cookies, slow page loading, and create WCAG accessibility traps. | Native & Supported: Direct API integration pulls photos, videos, and post text directly into the mobile stream. |
Where Managed | CMS Admin: | App Dashboard: |
Publishing Workflow | Create a News item in CMS and toggle Push & Social to cross-post outward to social channels. | Inward sync: posts authored on Facebook, Instagram, or X stream into the app newsfeed. |
â ď¸ Homepage Social Feed Showing "Not Available"?
If your CMS homepage feed widget displays a "Not available" error, Meta's security token for the theme widget has expired. Open a quick support ticket with Eddy with your social handle and website URL so Technical Support can refresh the widget credentials.
Surface 1: Social Media on Your Edlio Website (CMS)
On your Edlio school website, social media is designed to connect visitors to your official channels through clean, responsive icon links:
Self-Serve Links: Navigate to Site Management > Settings > Links. Add a link for each social network (e.g.,
https://facebook.com/yourschool). Edlio automatically detects the domain and assigns the official brand icon.Cross-Posting Outward: When publishing a high-priority story under News, administrators with connected social accounts can cross-post the announcement, featured photo, and summary directly to your Facebook Page and X account simultaneously.
Accessibility & Performance: Modern school websites avoid third-party script widgets (such as embedded iframe walls), ensuring your homepage adheres strictly to ADA Title II / WCAG 2.2 accessibility standards.
Surface 2: Live Social Feeds in the Edlio Mobile App
In the Edlio Mobile App, social media functions as an active content aggregator, pulling your school's latest posts directly into the native mobile newsfeed:
Multi-Network Aggregation: Under News > Settings > Feeds, connect your official Facebook Pages, Instagram Professional accounts, and X (Twitter) handles.
Unified Parent Experience: Families don't need personal social media accounts or separate apps to view school updates. All posts appear in chronological order alongside school news articles and calendar reminders.
Notification Control: By default, imported social media posts appear silently in the app feed without sending loud push notifications, preventing mobile alert fatigue while keeping news fresh.
â ď¸ Meta Token Expiration: Meta (Facebook & Instagram) security protocols require active authorization tokens to be renewed every 60â90 days. If posts stop appearing in your mobile app, an administrator simply needs to navigate to News > Settings > Feeds in the App Dashboard and click Authorize to refresh the connection.
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