Site logo and header image
Your site logo and header image are part of your site's design — they're set up when your Edlio site is built and aren't editable from the CMS admin. To change them, you'll need to submit a support ticket through Eddy.
💡 Best-Practice Adoption Tip: Your site logo is ALWAYS theme-baked across all school website designs. It is rendered from a single master theme asset that automatically populates both the website header and footer—updating your logo updates both locations simultaneously. The new Edlio Design Agent is currently available for homepage edits as Early Access—contact [email protected] for details or access. If Design Agent is active on your dashboard, you can request logo replacements and theme modifications conversationally! For sites without Design Agent, submit a single Technical Support ticket through Eddy with your high-resolution transparent PNG attached.
What counts as logo or header
Site logo — the school or district logo that appears at the top of every page (typically in the top-left of the header). The footer logo is the same as the header logo — they're rendered from the same theme asset, so a logo update applies to both at once.
Header image — the wide image, banner, or background that runs across the top of your site.
Note: Hero Shuffles and Featured Videos at the top of the homepage are self-serve features — see "What you CAN edit yourself" below.
Common reasons to update
Rebrand or new logo design
School name change or merger
New academic year refresh
Anniversary or special-occasion variant
Fixing a logo that's blurry, pixelated, or rendering incorrectly
How to request the change
Open a support ticket through Eddy, Edlio's AI support assistant. For the full ticket-submission walkthrough, see How to submit a support ticket via Eddy.
Include in your ticket:
Your school or district name and website URL
What you want changed — logo, header image, both, etc.
The new image file(s) — attach to the ticket if possible
Where it should appear — all pages, homepage only, specific section, etc.
Any deadlines — board meeting, public announcement, school year start, etc.
Image specifications
To minimize back-and-forth, prepare your image with these guidelines:
Format: PNG with transparent background is preferred for logos (works on any header color); JPG is fine for header photos.
Resolution: Provide a high-resolution version (at least 2x the size it will display) so it looks crisp on retina/high-DPI screens.
Aspect ratio: If you can, match the aspect ratio of the current logo or header so it fits the same space. (Look at your current site to see the dimensions.)
File size: Keep under 1 MB if possible. Compress with a tool like TinyPNG before sending.
Vector source (SVG, AI, EPS): If you have a vector original of your logo, send that as well — it's the most flexible format for the support team to work with.
What you CAN edit yourself
While the logo and main header image require a ticket, several homepage elements that often appear near the top ARE self-serve:
Hero Shuffle (rotating banner with images, captions, and links) — see Shuffles.
Featured Video (homepage video) — see Make a video featured.
Spotlight Messages (announcement bar/popup) — see Spotlight Messages.
Site Navigation (menu items) — see Site Navigation.
Top bar Links (quick links, social icons set up as Links) — see Links Overview.
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