What is Browser Cache?
Browser cache is a temporary storage location on your computer where your web browser saves copies of web pages, images, and other files from websites you visit. This feature is designed to make your browsing experience faster by loading previously downloaded content from your computer instead of downloading it again from the internet.
Think of browser cache like a notebook where your browser takes snapshots of websites you visit. When you return to a site, your browser checks its notebook first before going back to the actual website.
Why Cache Prevents You From Seeing Recent Updates
When you make updates to your school website, those changes are immediately live on your actual website. However, your web browser may continue showing you the older, cached version of the page instead of the newly updated version.
This happens because your browser is trying to be helpful by loading the saved version quickly, but it doesn't realize that the website has changed since it last saved a copy.
Common scenarios where cache causes issues:
You updated text on a page, but still see the old text
You uploaded a new image, but the old image still appears
You changed your navigation menu, but it looks the same
You published a new page, but it doesn't show up in your menu
How to See Your Recent Website Updates
To view your recent website changes, you need to clear your browser cache or perform a "hard refresh" to force your browser to download the latest version of your website.
Clearing Your Browser Cache
Select your browser below for instructions on clearing your cache:
Best Practices
When making website updates:
Always clear your cache or perform a hard refresh after making changes to verify they appear correctly
Check your website in an incognito or private browsing window (which doesn't use cache) to see what visitors will see
If you're still not seeing your changes after clearing cache, wait a few minutes as some updates may take time to propagate
For testing:
Use incognito mode (Chrome/Edge) or private browsing (Safari/Firefox) to view your website as if you're a first-time visitor
This ensures you're seeing the most current version without any cached content
Still Having Issues?
If you've cleared your browser cache and still don't see your recent updates, please contact our support team for assistance. There may be other factors affecting your website display that we can help troubleshoot.