These instructions are for customers in Canada only!
š§ DNS-specific questions? Email Edlio's DNS team directly at [email protected] for help with nameservers, DNS records, email authentication (SPF/DKIM/DMARC/MX), domain transfers, or SSL setup. For general support, you can also open a ticket through Eddy in your admin dashboard.
If you are not a Canadian customer, please refer to these instructions for using your own nameservers instead.
If you've decided against using Edlio's nameservers, then you'll want to update your nameserver records as below.
Instructions
You must use a CNAME like below for your primary address.
You must enter all four A records for bare domains.
Here are the records you should need. If you are a district, you should follow this pattern though it's best to email Edlio's DNS team at [email protected] before setup.
The [School / District ID] prefix should be unique to your school and should come from Edlio's DNS team ([email protected]).
All record types should be set to a TTL of 1800
Record Type | Hostname | Record Value |
A | @ (or blank) | 104.16.158.133 |
A | @ (or blank) | 104.16.159.133 |
A | @ (or blank) | 104.18.189.233 |
A | @ (or blank) | 104.18.190.233 |
CNAME | @ (or blank) | [School / District ID].can.edliocloud.com |
CNAME | @ (or blank) | [School / District ID].can.edliocloud.com |