General
How can I verify if Edlio manages the DNS records for my domain?
How can I verify if Edlio manages the DNS records for my domain?
Go to a WHOIS lookup website. There are many free WHOIS lookup tools available online. Some popular options include:
ICANN Lookup: https://lookup.icann.org/
GoDaddy WHOIS Lookup: https://www.godaddy.com/whois
Name.com WHOIS Lookup: https://www.name.com/whois-lookup
Domain.com WHOIS Lookup: https://www.domain.com/whois
Enter your domain name. In the search bar of the WHOIS tool, type in your domain name (e.g., yourdomain.com) and click the "Lookup," "Search," or similar button.
Review the results. The WHOIS results will display various information associated with your domain name. Look for the following key details:
Nameservers: ns1.edlio.com and ns2.edlio.com
Once you confirm your domain is pointing to the Edlio nameservers, this means that Edlio can make changes to the DNS records for this domain on our end.
Can I redirect other domains to my Edlio site?
Can I redirect other domains to my Edlio site?
To redirect additional domains to your Edlio website, you'll also need to update their DNS settings to point to the Edlio DNS configuration. To begin this process, please submit a ticket to our Support Team. We're happy to assist you.
Can Edlio issue an SSL Certificate for a non-Edlio domain?
Can Edlio issue an SSL Certificate for a non-Edlio domain?
To issue an SSL certificate for your domain, it must be pointing to the Edlio DNS configuration. If you require help with this setup, please don't hesitate to submit a ticket to our Support Team.
I recently launched my domain, but I am seeing a 1001 CloudFlare error, is this normal?
I recently launched my domain, but I am seeing a 1001 CloudFlare error, is this normal?
Yes, the 1001 CloudFlare error is expected while our systems securely verify your domain to issue the SSL certificate. If this persists for more than an hour, please don't hesitate to contact us. Our team will be happy to double-check that everything within your DNS configuration is correct.
How can I verify if Edlio manages my domain?
How can I verify if Edlio manages my domain?
To quickly verify, please check for communication from your previous domain registrar. If you're still unsure, our Support Team is ready to assist – simply submit a ticket, and we'll gladly confirm your domain management status for you.
What is my School/District ID?
What is my School/District ID?
To connect your domain to Edlio's hosting infrastructure, you'll need to create CNAME records using this simple format:
[School/District ID].sites.edliocloud.com
Your School/District ID is simply your domain name without any extensions or prefixes. For example:
If your website is www.website.com, your ID would be website, making your CNAME value: website.sites.edliocloud.com.
Domains managed by Edlio
How can I add a DNS record to my domain if Edlio manages it?
How can I add a DNS record to my domain if Edlio manages it?
If you need to update a DNS record for a domain using ns1.edlio.com and ns2.edlio.com nameservers, simply submit a ticket to our Edlio Support Team outlining the necessary DNS modifications. Our support team will gladly assist you with this.