Important Update as of February 23, 2026: The staff directory email contact feature has been set to off by default for all sites. If your site previously had this feature enabled, it has been turned off as part of this update. This change was made to help protect school staff from unsolicited emails. See the sections below to learn how to re-enable it if needed.
Overview
This guide explains how to manage email contact settings in your Staff Directory. These settings control whether website visitors can see and contact staff members through email.
Accessing Email Settings
Navigate to Staff Directory in your admin panel
Click on "Directory Options"
Scroll down to the "Staff Info" section
Before enabling this feature, please be aware that making staff email addresses visible or enabling email contact through the directory may expose staff to spam or phishing emails from external visitors. It is strongly recommended that all staff are trained to identify and report suspicious emails before this feature is turned on. For guidance on phishing awareness, consider sharing resources from your district's IT department or a trusted cybersecurity training provider.
Email Display Options
When the Email checkbox is enabled, website visitors can contact staff in two ways:
Option 1: Display Email Address
Shows the actual email address on the staff directory
Visitors can click to open their default email client (Gmail, Outlook, etc.)
If form-based emailing is enabled, clicking the email opens a contact form
Option 2: Display "Send Email" Link
Hides the actual email address
Shows a "Send Email" link instead
Visitors use the contact form to send messages
Requires form-based emailing to be enabled
Form-Based Emailing Security
When set to "Always On" with secure messaging enabled:
Visitors must log in with Google or Facebook to submit forms
Provides an additional layer of security for staff communications
Disabling Email Contact
To remove email contact ability completely:
Uncheck the Email checkbox in Directory Options
No email addresses or contact links will appear on the public site
Individual Staff Privacy Settings
For staff members who request not to be contacted:
Go to User Management
Find and edit the specific staff member's profile
Locate the checkbox below their email address
Check this option to remove contact ability for this staff member only
