Explore frequently asked questions about accepting online credit card transactions, processing fees, security compliance, and bank settlements on Edlio website forms.
Frequently asked questions
Are Forms with Payments separate from the full Edlio Payments school store?
Yes. Forms with Payments allows you to attach individual fee fields (such as club dues, t-shirt orders, or field trip permission fees) directly to custom questionnaires built in the CMS Forms builder. The full Edlio Payments Store (OSP) is a dedicated enterprise school storefront featuring product catalogs, obligations, student ID roster sync, and school fee management.
How are collected funds deposited to our school?
All transactions processed through Edlio Forms settle directly into your school or district's connected bank account via Edlio Payments. Payouts follow standard automated rolling deposit schedules.
Are online credit card transactions PCI compliant?
Yes. Edlio Payments complies with rigorous PCI DSS Level 1 standards. Credit card numbers, CVV codes, and sensitive payment data are encrypted and tokenized directly, ensuring card data never touches or resides on school website servers.
Can parents pay via mobile devices?
Yes. Edlio Forms are fully responsive and optimized for smartphones, tablets, and desktop computers. Parents can complete registrations and authorize card payments seamlessly from their mobile web browser.
đĄ Best-Practice Adoption Tip: If your school has not yet connected a bank account to activate online payments, or if you need assistance configuring your merchant gateway settings, reach out to the Edlio Pay (OSP) help desk at [email protected]. Setting up your depository profile allows you to start collecting fees with zero platform software licensing cost.
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