Homepage
How do I change the top image or video?
How do I change the top image or video?
The process for changing the top image or video depends on your website's design. Here's how you can do it:
If it's a background image on the homepage:
• This is usually managed through the Shuffles feature.
• Go to Media > Shuffles in your Edlio dashboard.
• Find the shuffle for your homepage.
To edit the shuffle:
• Click on the thumbnail or name of the shuffle you want to modify.
• You'll see options to add, remove, or edit slides.
To add new images or videos:
• Click the upload media button.
• Drag and drop your new media into the dotted box or click Upload.
• Remember to save your changes.
If you're having trouble or your website has a different setup, create a support case for further help!
How do I update our welcome message (or any other spotlight)?
How do I update our welcome message (or any other spotlight)?
Here's how you can do it:
First, go to "Announce on Website" and select "Spotlight Messages" from the dashboard. You can also use the upper left-hand menu to navigate to Announce on Website → Spotlight Messages.
Once there, select the spotlight message you want to edit. If you have only one, you'll go straight to the edit screen.
Now you can update the following:
• Message text
• Featured photo
• Additional images or files
• "Read More" link (optional)
When you're done making changes, remember to save your work. That's it! Your updated spotlight message will now be visible on your website.
How do I update the quick links on the homepage?
How do I update the quick links on the homepage?
Go to Page Management → Links in your dashboard.
Look for a topic called "Homepage Links" or something similar.
If you see a note saying "If your homepage displays links, manage them here," that's where you can update your quick links.
Add, edit, or delete links in this section to change what appears on your homepage.
If you can't find these options, some homepage links might need to be updated by our support team. In that case, you can provide us with the new titles and links you want, and we'll update them for you.
Remember, only website administrators can make these changes.
How do I add another social media link?
How do I add another social media link?
Go to Site Management → Site Navigation in your dashboard.
Find the menu where you want to add the social media link (often in the footer or header).
Click "New Item" to add a new link.
Choose the "URL" option.
Enter a name for the link (e.g., "Instagram" or "LinkedIn").
Paste the URL of your social media profile in the "Enter a website address" box.
Choose whether you want the link to open in a new tab or the same window.
Click "Done" to add the link.
Click "Save" at the top of the page to apply your changes.
Remember, only website administrators can make these changes. If you need help connecting your social media accounts for posting, you can find more information in the "Social" tab of your website settings.
How can I get the size needed for the images on the different features of my homepage: shuffles, spotlight messages, news section, etc.
How can I get the size needed for the images on the different features of my homepage: shuffles, spotlight messages, news section, etc.
Let's go through the image size requirements for different features on your homepage:
Shuffles: There are specific dimensions for photo shuffles, but the exact size isn't mentioned. You can upload larger images and use the built-in crop tool within the Shuffles feature to get the right dimensions. The shuffle dimensions are shown just above the media upload section when you're adding slides.
News section: There's no specific image size requirement for news items. The system automatically resizes images to fit the designated space.
Spotlight messages: When adding a featured photo to a spotlight message, there's no mentioned specific size requirement. The system likely handles resizing.
Homepage Alert: If you're using a featured photo for a homepage alert, the layout will change based on the image orientation. Landscape images appear above the alert content, while portrait and square images are displayed side-by-side.
For the best results, it's a good idea to use high-quality images that are larger than the display area. This allows for proper cropping and resizing without losing image quality. If you need exact dimensions for any specific feature, reach out to our support team.
User Management
How do I add a new user/assign editing rights to a user?
How do I add a new user/assign editing rights to a user?
Here's how you can do it:
Go to User Management in your dashboard.
To add a new user, tap "New User" in the top right corner.
Fill out the required fields (username, first name, last name, password, and email address).
Navigate to the "Site Access" tab to set user types and permissions.
For editing rights, go to "Categories & Sections" and check "Edit Access" for the desired pages.
You can also grant additional admin access or allow access to password-protected areas if needed.
Save to finish creating the user or updating their permissions.
Remember, only website administrators can access User Management and make these changes. If you need to make someone a website administrator, you'll need to reach out to a Super Administrator in your organization for help.
Redirects
How do I update my DNS records from my old website to my new Edlio website?
How do I update my DNS records from my old website to my new Edlio website?
When transitioning to your new Edlio website, you'll need to update your DNS records to ensure visitors are directed to your new site. Follow these steps to properly configure your DNS settings:
Required DNS Records
You'll need to add the following records to your DNS configuration:
Four A Records for your root domain (represented as @ or left blank):
IP Address: 104.16.158.133 (TTL: 1800)
IP Address: 104.16.159.133 (TTL: 1800)
IP Address: 104.18.189.233 (TTL: 1800)
IP Address: 104.18.190.233 (TTL: 1800)
Two CNAME Records:
Hostname: www. → pointing to [Your School/District ID].sites.edliocloud.com (TTL: 1800)
Hostname: admin. → pointing to [Your School/District ID].sites.edliocloud.com (TTL: 1800)
Important Notes
Your unique School/District ID should be provided by Edlio's Support Team.
Canadian customers should follow a different set of instructions, which can be found on our Canadian nameservers help page.
How do I recreate a custom URL from my old site on my new site?
How do I recreate a custom URL from my old site on my new site?
Go to Page Management → Redirects in the upper left-hand menu.
Click the "New Redirect" button in the top right corner.
In the window that appears, enter your old site's URL in the first field and your new site's URL in the second field.
Click to save the redirect.
Remember to add a "/" at the end of the redirect URL - our system will do this automatically, but it's good practice.
Only website administrators can access and create redirects. This feature helps you create friendly URLs that are easy to read and describe your page content.
Pages & Navigation
How do I add new pages to my website?
How do I add new pages to my website?
First, go to Pages in your dashboard. You can also access it through the menu by going to Page Management → Pages.
Once you're in Pages, you'll see your Categories. Each Category contains Sections, and each Section contains Pages.
To add a new section, click on the Category where you want to add it.
Then, click the "New Page" button in the top right corner.
Choose "Blank page" from the options presented.
Give your new section a title and add any content you want.
Don't forget to publish your new section when you're done and add it to the navigation to access it on the live site!
Remember, only website administrators and accounts with proper access can add new sections.
How do I add a Hero image to an inside page?
How do I add a Hero image to an inside page?
Go to the page where you want to add the Hero image.
Click on "Layout" at the top right of the page.
Choose one of the "hero layout" options.
In the hero area (above the page title), click "Add" and select "Photo".
Upload your image or choose one from your existing files.
To adjust the image, click the gear icon on the photo block.
You can choose between two display options:
• "Constrained": Fits the width of the column
• "Full": Extends edge-to-edge across the full width of the page
Remember to save your changes when you're done. The Hero image will now appear at the top of your page, above the title.
How do I make my page appear in the navigation menus?
How do I make my page appear in the navigation menus?
Go to Pages in your dashboard. You can find this under Page Management → Pages.
Find the page you want to add to the navigation menu.
Click on the "..." icon next to the page name.
Select "Add to Site Navigation" from the dropdown menu.
Your page will now appear at the bottom of the site navigation. To move it to the right spot:
Go to Site Management → Site Navigation.
Find your newly added page in the menu.
Click and drag the six dots next to the page name to move it to the desired position.
Click the Save button to apply your changes.
Remember, only website administrators can make these changes.
How do I change/add the photo in the dropdown menu?
How do I change/add the photo in the dropdown menu?
Go to Site Management → Site Navigation in your dashboard.
Find the dropdown menu item where you want to add or change the photo.
Click the three-dot icon next to the menu item and select "Edit Link".
In the edit window, expand the "Additional Content" area by clicking the arrow.
Click "Upload" or simply drag and drop an image into the designated area.
Enter alternative text for screen readers.
Click "Done" to save your changes for this menu item.
Finally, click the "Save" button at the top of the page to publish your changes to the live site.
Remember, only some website designs support extra media in their navigation menus.
How do I add flyouts in the dropdown menu?
How do I add flyouts in the dropdown menu?
Go to Site Navigation in your dashboard.
Find the menu item where you want to add the flyout.
Click the three-dot icon next to the menu item and select "Edit Link".
In the edit window, expand the "Additional Content" area by clicking the arrow.
Click "Upload" or drag and drop an image to add extra content.
Enter alternate text for screen readers and any additional text you want to display.
Click "Save" to apply your changes.
You can also create sub-items to make your menu more organized. To do this:
Select a parent item in the navigation menu.
Click the action menu and choose "Make sub item".
You can also turn sub-items into parent items by selecting "Make parent item".
Remember, only some website designs support extra media in their navigation menus.
Calendars, News & Alerts
How do I integrate with Google Calendar?
How do I integrate with Google Calendar?
Go to Settings in your dashboard.
Click on the Calendars tab.
Use the Calendar dropdown to select the calendar you want to integrate with Google.
Click the Google Calendar link.
Log in to your Google Account and select the Google Calendar you want to import.
Important: Make sure your Google Calendar is shared publicly for the events to be imported successfully.
To make your Google Calendar public:
Open your Google Calendar.
Hover over the calendar you want to share and click the three dots that appear.
Select "Settings and sharing."
Scroll down to "Access permissions" and check the "Make available to public" box.
Click "OK" in the warning dialog to confirm.
Remember, only website administrators can set up this integration.
How do I add a video instead of photo for a news item?
How do I add a video instead of photo for a news item?
Start by creating a new news story or editing an existing one.
When you're in the news story editor, look for the "Select Video" button.
Click on this button to open a pop-up menu showing all available videos.
Choose the video you want to add from the list. You'll see videos grouped into School Videos, Personal Videos, and other sections.
After selecting your video, you can choose whether to display it above or below the news story content.
If you need to upload a new video first, you can do that in the Videos section:
Go to the Videos feature in your dashboard.
Click "New Video or Audio" and then "Upload" to add your video file.
Add a title, description, and alt text for the video.
Remember, you can also embed videos from services like YouTube if you prefer. To embed YouTube:
In the Videos section, choose "Embed" under File Options.
Paste the embed code from YouTube or similar services.
Add a title and description.
How do I make a pop-up (Homepage Alert) for our homepage?
How do I make a pop-up (Homepage Alert) for our homepage?
Go to the News & Alerts section in your dashboard.
Create a new news story or select an existing one you want to use for the alert.
After creating or selecting the story, look for the "Homepage Popup Alert" option.
Click on "Homepage Popup Alert" to set it up.
You can choose to display the featured photo from your news story by checking the "Display featured photo" box.
Edit the button label to create a strong call to action for your alert.
Select a button style that matches your site design.
Set the date and time for when you want the alert to be removed from the homepage.
Click "Create alert" to make it live.
Remember, only one popup alert can be active at a time.